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I would like to thank Jeanne Ruf for helping us with our recent auto claim. If not for her help it would not have been settled to our satisfaction and the process would have dragged on.
Submitted By: Mark Haggerty
On March 3, 2008, our sewer at our residence in Janesville backed up into our basement creating a huge mess and necessitating a large amount of clean up. Due to the amount of personal items damaged, I filed a claim with our company. I contacted Dave Mosher & Associates in Evansville, my agent, and they contacted you and my claim was handled by Carrie Van Riper.
I wanted you to know that Carrie returned my phone call the very same day that the claim was filed with my agent. She was friendly, courteous, understanding, and very helpful. She provided me with several different avenues to contact her, and after listing the damaged personal items, assembled a list and emailed it to her.
Less than two days after receiving my email, Carrie again contacted me by phone and advised that a check would be in the mail to cover the loss of the damaged items. She even reduced the deductible because we handled the clean up ourselves.
During this phone call, we talked briefly about my troubles in getting the email to her. Again, she was courteous, funny, understanding, and professional. Although my contact with her was limited to two phone calls and an email, I thought that she was a pleasure to deal with and thought that someone at your company should know.
In this day and age where often times the only comments employees receive are negative, I feel that good work should also receive positive feedback, and Carrie is no exception. I was thankful to speak to and work with Carrie and appreciate the treatment from her and your company.
Submitted By: Tim Fischer
In our midst is a man who has taken the extra step. It is not often these days that we think of business ethics, except of course when one more big shot gets a jail sentence or some extraordinary amount of money to go away. Business people in this state do think about the ethics of what it is they do each day. How we act and react in many instances has a lot to do with how we sleep.
One organization, The Society of Financial Service Professionals, has gone to the trouble of recognizing businesses that have achieved a high ethical standard. I admit that I didn't recognize the Society, but you may. And I knew next to nothing about the ethics award. But my learning curve took a jump up when Mary and I got an invitation to a dinner where the 2005 winners were recognized.
In the program for dinner we noticed that one of the committee members was Dave Mosher. And equally interesting, Dave Mosher and Associates was a sponsor. Which I think means that besides doing the hard work of the organizing committee, Dave also puts his money in the kitty. Dave Mosher has taken the extra step.
This year, the Wisconsin Business Ethics award (non-profit category) went to HospiceCare, Inc., of Madison and Janesville. And in the small company category the winner was Engineered Plastics Corp. of Menomonee Falls. You can check the Web site for details if you'd like.
It was a refreshing experience to see business men and women recognized positively for their ethical standards. Positively. Ethical. Business. Imagine that.
Thanks, Dave.
Submitted By: Gof and Mary Thomson
I want to thank you for all of your hard work in providing the insane array of insurance that we as a business require. I've never seen a man work so hard to make sure we get the best coverage for the best price. Even when we came at you with the "ungettable get" in insurance, you were there, and you found it. Little did we know that we had a Lloyd's of London right here in New Glarus. But what's best about it all is that you're a pleasure to work with, and the customer service provided is top notch - a far cry from the insurance we were getting when we were in DC. Thanks Dave -- we appreciate you!
Submitted By: Amy Waddell
President/CEO
Albion Armorers Inc. and Film Swords LLC
We have been associated with Dave Mosher and Associates for over twenty years. During that time, Dave and his associates have assisted us in obtaining policies for life insurance, automobile insurance, homeowners insurance, and our tax shelter annuities.
What has always impressed us are the professionalism and friendliness by which we are always greeted. They are always willing to assist us whether it be a question about one of our policies or seeking a change or advise on coverage and investment. We appreciate the personal attention, the flexibility offered by being an independent agency, and the understanding they provide.
In a time when service is often becoming impersonal due to technology, Dave Mosher and Associates have been able to use technology to provide better service while at the same time maintain a "small town" atmosphere and a sense of caring.
Submitted By: Virgil and Carol Leopold
Dave, you are kidded a lot. Everyone knows of your good nature and great sense of humor. But, I don't think as many see the quiet (yes quiet) things you do. Your involvement in Monroe, New Glarus, and Evansville is a gift to each of those communities. Each one thinks they have you all to themselves. You are at home no matter what main street you walk down. Thank you for roasting me in January 04 and introducing me to the New Glarus Chamber Board
Submitted By: Matt Urban
Executive Director
Monroe Chamber of Commerce
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